RollXO Casino Terms and Conditions

Welcome to RollXO Casino. These Terms and Conditions govern your use of our website located at https://www.rollxo.com/ and all services we provide. By registering an account or accessing our platform, you confirm that you have read, understood, and agreed to be bound by everything set out in this document. We strongly encourage you to review these terms carefully before using any part of our services. If you do not agree with any provision stated here, please refrain from using our platform.

1. About Us and Our Legal Framework

At RollXO, we operate under the legal entity Stable Tech N.V., registered under No. 160129 at Scharlooweg 39, Willemstad, Curaçao. Our platform is fully licensed and authorized by the Curaçao Gaming Authority under license number OGL/2024/161/0191. We are committed to operating transparently and in full compliance with applicable gaming regulations. Our RollXO online casino services are available to eligible players across multiple jurisdictions, including Germany, Australia, Norway, Canada, New Zealand, Italy, Finland, and Arabic-speaking regions.

2. Eligibility and Account Registration

Here at RollXO Casino, we require all players to meet the following conditions before creating an account and using our services:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be located in a jurisdiction where online gambling is legally permitted.
• You must not be a resident of any restricted territory as defined in our policies.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You may only hold one account on our platform — duplicate accounts are strictly prohibited.
• You must not be acting on behalf of any third party when registering or using our services.

We reserve the right to verify your identity at any time through our KYC (Know Your Customer) procedures. Failure to provide satisfactory verification documents may result in account suspension or closure.

3. RollXO Casino Login and Account Security

Your RollXO casino login credentials are your personal responsibility. We require you to keep your username and password strictly confidential at all times. Our platform implements industry-standard security measures to protect your account, but we cannot be held responsible for unauthorized access resulting from your failure to safeguard your credentials. You must notify our support team at support@rollxo.com immediately if you suspect any unauthorized use of your account.

3.1 Account Verification

We may request identity verification documents at any point, particularly before processing withdrawal requests. Documents we may require include government-issued photo identification, proof of address, and payment method verification. We aim to complete this process efficiently to ensure a smooth experience on our Roll XO platform.

4. Deposits, Withdrawals, and Payment Methods

At Roll XO Casino, we support a wide range of payment options designed to accommodate players globally. All transactions on our platform are processed free of commission charges.

4.1 Deposit Methods and Limits

We accept the following payment methods with a minimum deposit of €20 (or cryptocurrency equivalents):

• Bank Transfer — instant processing
• Paysafecard — instant processing
• VISA and Mastercard — instant processing
• Apple Pay and Google Pay — instant processing
• MiFinity — instant processing
• Bitcoin (min. 0.0001 BTC), Ethereum (min. 0.01 ETH), USDT (min. 0.01), Dogecoin (min. 1 DOG), Litecoin (min. 0.01 LTC), Bitcoin Cash (min. 0.001 BCH) — all instant

4.2 Withdrawal Methods and Limits

Our RollXO Casino platform processes withdrawal requests within 0 to 24 hours, depending on the chosen payment method. Standard withdrawal processing times are as follows:

• Crypto wallets: instant to 1 hour
• E-wallets (Apple Pay, Google Pay, MiFinity, Paysafecard): instant to 24 hours
• Credit/Debit Cards (VISA, Mastercard): 1–3 banking days
• Bank Transfer: 3–10 business days (minimum withdrawal €100)

The minimum withdrawal amount is €20 for most methods. We apply the following withdrawal limits for standard accounts: weekly limit of €3,000 and monthly limit of €15,000 (or equivalent in other currencies, including BTC). VIP Club members benefit from elevated limits of €5,000 weekly and €20,000 monthly. All progressive jackpot wins are paid out in full without limit. Mystery Drops winnings are subject to a daily limit of €2,500 and a monthly limit of €12,000. Maximum withdrawal from no deposit free spins is limited to €50 (or equivalent).

5. Bonus Terms and Promotional Offers

We at RollXO Casino offer a comprehensive range of bonuses and promotions. By claiming any bonus, you agree to the specific terms attached to that offer as well as these general Terms and Conditions. Our rollxo bonus code system allows you to activate specific promotions during deposits.

5.1 Welcome Package

Our welcome package provides new players with up to €15,000 + 350 Free Spins across four deposits:

• 1st Deposit: 100% up to €2,000 + up to 200 FS (Code: 1XO) — minimum deposit €20
• 2nd Deposit: 100% up to €3,000 (Code: 2XO) — minimum deposit €20
• 3rd Deposit: 50% up to €6,000 + up to 150 FS (Code: 3XO) — minimum deposit €20
• 4th Deposit: 100% up to €4,000 (Code: 4XO) — minimum deposit €40

We also offer a VIP Welcome Bonus of 200% up to €5,000 + 7-Day VIP Trial Access (Code: VIP) for qualifying players with a minimum deposit of €500.

5.2 General Bonus Conditions

The following conditions apply to all bonuses we offer at Roll XO unless otherwise specified:

• Wagering requirements: 40x on all standard bonuses (5x on Lucky Box cash bonuses; 25x on Lucky Box Free Spins)
• Maximum win from any bonus is limited to 10x the bonus amount received
• Bonuses expire 7 days after being credited to your account
• Free Spins expire 3 days after being claimed
• Maximum bet while wagering is €5 (applicable to cashback wagering)
• Bonuses are non-transferable and intended for personal use only
• We reserve the right to cancel any bonus in cases of suspected abuse or fraudulent activity

5.3 Ongoing Promotions

At RollXO, we provide regular weekly and daily promotional offers, including Rolling Tuesday (up to 200 FS, Code: ROLL), Thursday Reload (50% up to €500, Code: XOT1), XOXO Saturday Free Spins (50 FS per deposit, Code: XOXO), Sunday Reload (30% up to €100 unlimited times, Code: XO30), and the Daily Streak Boost (25% up to €300 after three same-day deposits, Code: STREAK). We also offer a Weekly Cashback program of up to 15%, calculated on eligible slot game bets placed during the previous seven days.

6. VIP Club and Loyalty Programme

Our RollXO Casino VIP Club is designed to reward our most loyal and dedicated players. Membership can be obtained by depositing a cumulative total of €2,500, by transferring VIP status from another casino, or by contacting our team directly. Our VIP programme features 25 XP-based levels with instant rewards, ranging from Free Spins at early levels to large cash prizes at higher tiers, with the ultimate reward being a Rolex Sky-Dweller watch at Level 25 (1,500,000 XP). Total rewards across all levels include approximately €10,230 in cash and 1,600 Free Spins.

VIP members enjoy priority support, a personal manager, VIP concierge service, reduced wagering requirements, higher withdrawal limits, exclusive bonuses, and invitations to private events including Formula 1, concerts, and fashion shows.

7. Responsible Gaming

We at Roll XO Casino are deeply committed to promoting responsible gambling practices. We provide tools to help you manage your gaming activity, including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. If you believe your gambling may be causing harm, we encourage you to use these tools or contact our support team for assistance. Our RollXO support team is available 24/7 via live chat and email at support@rollxo.com.

8. Prohibited Activities

By using our services, you agree not to engage in any of the following activities on our Roll XO platform:

• Using fraudulent, stolen, or unauthorized payment methods
• Creating multiple accounts or colluding with other players
• Exploiting software bugs or technical errors for financial gain
• Engaging in any form of money laundering or illegal financial activity
• Using automated software, bots, or other tools to gain unfair advantages
• Providing false information during registration or verification

We reserve the right to suspend, restrict, or permanently close any account found to be in violation of these prohibitions, and to forfeit any winnings or bonuses associated with such activity.

9. Intellectual Property

All content available on our RollXO Casino website — including but not limited to graphics, logos, text, software, and game content — is owned by or licensed to us and protected under applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

10. Limitation of Liability

Our Roll XO Casino services are provided on an "as is" basis. While we strive to ensure continuous availability and accuracy of our platform, we do not guarantee uninterrupted service and are not liable for any losses arising from technical failures, service interruptions, or errors beyond our reasonable control. Our total liability to you in connection with any claim shall not exceed the amount deposited by you in the relevant transaction giving rise to the claim.

11. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By using our RollXO online casino, you consent to our collection and use of your data as described therein. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.

12. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will notify you of material changes through our website or via email where appropriate. Your continued use of our Roll XO Casino services following such notification constitutes acceptance of the revised terms. We recommend you review this document periodically to stay informed of any updates.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao. Any disputes arising from your use of our RollXO Casino services should first be directed to our support team at support@rollxo.com. We will make every reasonable effort to resolve disputes amicably. If a resolution cannot be reached through our internal process, the matter shall be subject to the jurisdiction of the competent courts of Curaçao.

14. Contact Us

If you have any questions about these Terms and Conditions or any aspect of our services, our RollXO support team is available to assist you 24 hours a day, 7 days a week. You can reach us via live chat directly on our website, by email at support@rollxo.com, or through our Help Center and contact form. We support queries in English, German, French, Italian, and Russian.